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News
Voice remains a preferred channel: Why businesses should seize the opportunity
6+ day, 2+ hour ago (443+ words) By Bikram Mazumdar, Vice President, Asia, Zendesk Voice has been a cornerstone of customer support for decades and remains a preferred channel for many customers. Even today, across generations, more than 70% of customers say voice is the fastest and most…...
Operant AI launches Semantic Firewall to secure AI agents
1+ week, 5+ day ago (827+ words) San Francisco-headquartered Operant AI has announced the launch of Operant Semantic Firewall, an AI security layer designed to understand an AI agent’s intent in real time and enforce enterprise policies inline. The solution can stop malicious actions, jailbreaks and potential…...
The Internet is becoming machine-first. Are enterprises ready?
1+ week, 6+ day ago (1501+ words) For decades, the Internet was designed around a relatively simple assumption: people are the users. People open applications. People search websites. People stream video. People buy products. People interact with digital services. That assumption is rapidly becoming outdated. AI agents…...
AI is breaking the find-and-fix model for application security
2+ week, 13+ hour ago (202+ words) At the same time, AI is making it faster and easier for attackers to find and exploit vulnerabilities. Attackers have always used automated scanning, but AI lets them find and weaponize vulnerabilities with less skill than ever. Key findings from…...
The invisible layer of Enterprise AI: Why workflow orchestration will matter more than LLMs
2+ week, 4+ day ago (369+ words) By Subhash Kalluri, Founder, FreJun The real AI revolution begins when workflows move This is actually a multi-layered problem. The first layer is capturing information from every source accurately and consistently. Most organisations get this part wrong. Once the information…...
Agentic Commerce: Visibility on the new digital shelf
2+ week, 6+ day ago (401+ words) By Aaditya Raghavendran, Vertical Head – Retail & Marketplaces, LatentView Analytics This is where Generative Engine Optimization (GEO) becomes critical. It is a focused way of structuring content so that AI systems can interpret and summarise it. If the AI cannot ingest…...
AWS to open Builder Lofts in Berlin, Hyderabad and S??o Paulo
3+ week, 1+ day ago (447+ words) AWS is planning to open new Builder Lofts in Berlin, Hyderabad and São Paulo, expanding its network of permanent community spaces for developers, students and technology professionals. The initiative builds on AWS’s earlier Pop-up Lofts, which provided physical spaces for…...
The browser is now your business's primary endpoint, is it secure?
3+ week, 4+ day ago (173+ words) By Sudipta Deb, Product Manager, Ulaa Today, we are a digital-first workplace operating within browser-based environments, and this is where the context lives. Browser has become one of the most vulnerable points in a company’s security perimeter. Bottlenecks for the…...
Open source: The foundation of sovereign enterprise AI
4+ week, 1+ day ago (10+ words) Express Computer...